This is just too funny. Yesterday, my boss was trying to renew our subscription to a Microsoft partner program. He was trying, unsuccesfully, to fill out the form on their website. So he ended up calling them to obtain support in filling out the online form. After the Microsoft guy on the phone also encountered issues with it, he had to contact his own tech support within Microsoft. They finaly figured out the problem: Parts of Microsoft's site aren't compatible with Internet Explorer 8... We had to search around the office to dig out a laptop that still had Internet Explorer 7 on it. Only then was he able to complete the online form. This is what happens when a company decides that standards set by groups like W3C are "merely suggestions" and feels the need to reinvent things "their way". Not only are some of Microsoft own bastardized pages incompatible with browsers like Firefox and Opera, but they are also incompatible with their very own, latest and so-called best browser, Internet Explorer 8. I mean, what are HTML 4, CSS2 and Javascript missing so badly that Microsoft couldn't rely on these for a plain, simple web form?
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It's the Microsoft method
I have the exact same experience with my MSDN subscription. At least once per year, Microsoft decides to rewrite the MSDN landing page, resulting in the following:
* Impossible to find the subscriber login form, always moving...never on the front page.
* Logging in re-routes to the landing page, or some other page not related to my subscription, resulting in an endless circle of form filling and re-routing to the wrong page.
* Requiring a weird mix of ActiveX and whatever new web controls they are testing at the moment to see anything in the subscription list.
* Requiring IE to display the above weird mix properly, but still does not work.
* Requiring a call to MSDN support to inform them that their website doesn't work, whereupon I am told that I have to document the problem in detail and send it to them so that they can reproduce the problem, otherwise they can't open a ticket with their own technical support people.
Awesome :|